Privacy Policy for Rosh Studio

Effective Date: 28.05.2025

This Privacy Policy describes how ROSH STUDIO ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.roshstudio.co.uk.

We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our website or purchase a product, we may collect the following personal data:

  • Identity Data: name, email address, billing and delivery address

  • Contact Data: phone number, email address

  • Transaction Data: details of your orders and payments

  • Technical Data: IP address, browser type, time zone, and site usage through cookies

  • Marketing Data: your preferences for receiving communications from us

2. How We Use Your Data

We use your data to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiries

  • Send marketing emails (only if you’ve opted in)

  • Improve our website functionality and customer experience

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Lawful Basis for Processing

We only collect and process your data when we have a lawful basis to do so:

  • Contractual: to fulfill orders or provide services you've requested

  • Legitimate Interest: to improve our services or website functionality

  • Consent: when you opt into our newsletter or other marketing

  • Legal Obligation: for tax, accounting, or regulatory compliance

4. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery providers (e.g., Royal Mail, DHL)

  • Email platforms (e.g., Mailchimp, if subscribed)

  • Website analytics services (e.g., Google Analytics)

All third parties are required to treat your data lawfully and securely.

5. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling the purposes outlined above

  • Meeting legal, accounting, or reporting obligations (usually up to 6 years for tax purposes)

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your personal data (in certain circumstances)

  • Object to or restrict processing

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at info@roshstudio.co.uk.

7. Cookies

We use cookies and similar technologies to:

  • Track site usage

  • Improve functionality and performance

  • Personalize your experience

You can manage or disable cookies via your browser settings. For more information, please see our [Cookie Policy].

8. Data Security

We use appropriate technical and organizational measures to protect your data, including secure payment processing and SSL encryption.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at info@roshstudio.co.uk.